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Some online services unavailable on Saturday 23 November and Monday 25 November

Due to essential maintenance some of our online services will be unavailable over the next few days.

  • On Saturday 23 November between 9am–5pm you will be unable to view your council tax, council tax support and housing benefits accounts or documents while we upgrade our systems.
  • On Monday 25 November between 6–11pm our online parking services will be unavailable. During this time, you won’t be able to review or pay for parking tickets or buy parking permits or visitor vouchers.

We are sorry for any inconvenience while we carry out these necessary works.

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Find out about a social care needs assessment

A needs assessment is a meeting between you and a care professional to understand what type of support you may need to live independently.

 

How to get a needs assessment

Complete the form to ask for a social care assessment - this includes Care Act or Occupational Therapy assessments, or a review of your care package. 

If you need urgent help, call 999.

Read the privacy notice at the top of the online form before sending it to us.

Apply now

If you need to speak to someone or can’t complete the form online, call 020 7527 2299 from 9am to 5pm, Monday to Friday.

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Data protection: We will handle your personal information in line with the Data Protection Act 1998 and in accordance with the council’s Fair Processing Notice.