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Some online services unavailable on Saturday 23 November and Monday 25 November

Due to essential maintenance some of our online services will be unavailable over the next few days.

  • On Saturday 23 November between 9am–5pm you will be unable to view your council tax, council tax support and housing benefits accounts or documents while we upgrade our systems.
  • On Monday 25 November between 6–11pm our online parking services will be unavailable. During this time, you won’t be able to review or pay for parking tickets or buy parking permits or visitor vouchers.

We are sorry for any inconvenience while we carry out these necessary works.

Parking

Buy paper visitor vouchers

How to buy paper visitor vouchers so that your visitors can park near your home.

What you need to provide

Proof of address you need to buy paper visitor vouchers

You only need to provide proof once. If you change your address, you will need to provide new proof of address next time you buy paper visitor vouchers.

Upload photos of your proof in your new parking account the first time you buy paper visitor vouchers.

We can accept:

  • council tax, energy, water, or landline phone bill dated within the last three months
  • driving licence
  • tenancy agreement
  • Department for Work and Pensions letter dated within the last six months.

Make sure when you scan or take a photo of your documents that they can be clearly read and we can see the whole document.

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Data protection: We will handle your personal information in line with the Data Protection Act 1998 and in accordance with the council’s Fair Processing Notice.