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Some online services unavailable on Saturday 23 November and Monday 25 November

Due to essential maintenance some of our online services will be unavailable over the next few days.

  • On Saturday 23 November between 9am–5pm you will be unable to view your council tax, council tax support and housing benefits accounts or documents while we upgrade our systems.
  • On Monday 25 November between 6–11pm our online parking services will be unavailable. During this time, you won’t be able to review or pay for parking tickets or buy parking permits or visitor vouchers.

We are sorry for any inconvenience while we carry out these necessary works.

Parking

Buy paper visitor vouchers

How to buy paper visitor vouchers so that your visitors can park near your home.

Paper voucher restrictions

  • Paper visitor vouchers are non-refundable.
  • Paper visitor vouchers do not have an expiry date and can be used for any vehicle.
  • Visitor paper and e-vouchers cannot be used in private parking areas or on any housing estates. Read more about parking on housing estates.
  • All-day vouchers can't be issued for zones HE, TW, U and Z as the restrictions last less than the whole day.
  • Vouchers will be processed within five working days after payment. Any orders over £100 will be sent by Royal Mail Tracked 48-hour delivery and someone will need to sign for the package. If you are unlikely to be home or cannot collect the package, please order less than £100 worth. You can visit the Royal Mail website for more information on the delivery service.

Paper vouchers during additional match day controls

Paper vouchers cannot be used during additional match day hours of control. Please use visitor e-vouchers instead.

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Data protection: We will handle your personal information in line with the Data Protection Act 1998 and in accordance with the council’s Fair Processing Notice.