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Some online services unavailable on Saturday 23 November and Monday 25 November

Due to essential maintenance some of our online services will be unavailable over the next few days.

  • On Saturday 23 November between 9am–5pm you will be unable to view your council tax, council tax support and housing benefits accounts or documents while we upgrade our systems.
  • On Monday 25 November between 6–11pm our online parking services will be unavailable. During this time, you won’t be able to review or pay for parking tickets or buy parking permits or visitor vouchers.

We are sorry for any inconvenience while we carry out these necessary works.

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Estate management

Estate services, such as cleaning communal areas and communal garden management are paid for by homeowners through their service charges and tenants through their rent.

We aim to pitch the level of service at a level affordable to all our residents whilst providing a decent environment to live in.

The types of services offered are tailored to meet the needs of an individual estate. If there is a Tenant Management Organisation on your estate, they may have taken on some of the maintenance duties. If you live in a Partners for Islington managed property, they adhere to the same standards as a Islington Council run estate.

If you have a query about, how your estate is maintained you can contact Housing Services.

  • Caretaking and cleaning

    The council provide the caretaking and cleaning services to the blocks and communal outside areas that it owns and manages.

  • Trees and communal gardens

    We employ contractors to look after shared gardens, trees and grassed areas on estates. Estate Services staff will check their work to make sure that it is satisfactory.

  • Estate inspections

    The Estate Services team will inspect each estate several times over a 12 month period for cleaning and safety and repairs standards in communal areas

  • Concierge schemes

    Concierges provide improved security for residents and visitors to the area

  • Thriving Neighbourhoods

    Transforming shared spaces on estates and their immediate vicinity across Islington

  • Communal heating

    Find out how communal heating works and how you pay for it compared to heating individual homes.

  • Heat meters

    We are installing heat meters for properties in blocks with communal heating to help reduce waste and bills for tenants and leaseholders

  • Snow clearance and gritting on estates

    How we keep estates clear of ice and snow in the winter