Skip to content

Some online services unavailable on Saturday 23 November and Monday 25 November

Due to essential maintenance some of our online services will be unavailable over the next few days.

  • On Saturday 23 November between 9am–5pm you will be unable to view your council tax, council tax support and housing benefits accounts or documents while we upgrade our systems.
  • On Monday 25 November between 6–11pm our online parking services will be unavailable. During this time, you won’t be able to review or pay for parking tickets or buy parking permits or visitor vouchers.

We are sorry for any inconvenience while we carry out these necessary works.

Paying for care

Most people will need to pay something towards the cost of their care and support. Find out if you're eligible for assistance and how you can get assessed.

How to use your personal social care budget

If you’re eligible for financial support, you could get a personal budget to spend.

You’ll get a choice of 3 ways you can use your budget.

  • a monthly direct payment to your bank. You can use this to choose what care you’d like based on an agreement with the council
  • the council arranges and pays for your care for you
  • a mix of the two ways. With the council paying for some services and you paying for the other

Find out more about personal budgets and direct payments on the Age UK website.

Was this information helpful?



Data protection: We will handle your personal information in line with the Data Protection Act 1998 and in accordance with the council’s Fair Processing Notice.