Skip to content

Some online services unavailable on Saturday 23 November and Monday 25 November

Due to essential maintenance some of our online services will be unavailable over the next few days.

  • On Saturday 23 November between 9am–5pm you will be unable to view your council tax, council tax support and housing benefits accounts or documents while we upgrade our systems.
  • On Monday 25 November between 6–11pm our online parking services will be unavailable. During this time, you won’t be able to review or pay for parking tickets or buy parking permits or visitor vouchers.

We are sorry for any inconvenience while we carry out these necessary works.

Planning document icon

Dangerous Buildings and Structures

Owners have a responsibility to others to maintain their buildings/structures so that they do not pose a danger to people, who may live, work or be visiting in their vicinity.

If you are concerned about a dangerous structure you can contact the council at anytime.. Staff are available 24 hours a day to give advice on the course of action or to deal with reported dangerous structures to safeguard the public.

Possible action may include the following:

  • if the building/structure is defective we will inspect and advice the owner of the problem

  • if the building/structure is not immediately dangerous but requires attention we will either notify/serve a notice on the owner to respond and deal with the matter and provide a point of contact

  • if the danger is immediate we will instruct own contractors to remove the immediate danger if the owner is not available or cannot undertake the work required

  • the owner is liable for all our administrative and contractors costs. Where required, owners will be pursued through the courts to progress matters relating to progress and costs.

  • we will always try to give the owner the option to undertake remedial work necessary to remove the danger where possible.

To notify us of a dangerous building/structure please call us on 020 7527 5999 during office hours or 020 7527 2000 out of hours.

Was this information helpful?



Data protection: We will handle your personal information in line with the Data Protection Act 1998 and in accordance with the council’s Fair Processing Notice.