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My eAccount, payments and online forms unavailable - Sunday 9 March from 9am to 5pm

We will be doing important maintenance on our website from 9am until 5pm on Sunday 9 March. This means that you won't be able to use My eAccount, pay for services or fill in some online forms during this time.

If you can't do what you need to, try again later. We're very sorry if you are affected by this essential work. 

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Good Neighbourhood policy

This policy sets out our approach to setting expectations and managing neighbour relationships in our estates, blocks, and street properties. It is for tenants and residents.

The aim of the Good Neighbourhood policy is to:

  • Ensure tenants have quiet enjoyment of their homes and live in a safe, clean, and secure environment that they can take pride in.
  • Make sure residents are aware of and understand their responsibilities under their tenancy or lease conditions, both for their own property and the wider neighborhood.
  • Emphasise the shared effort required from both residents and Islington Council to create and maintain good neighborhoods.

Read the Good Neighbourhood policy (PDF)