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My eAccount, payments and online forms unavailable - Sunday 9 March from 9am to 5pm

We will be doing important maintenance on our website from 9am until 5pm on Sunday 9 March. This means that you won't be able to use My eAccount, pay for services or fill in some online forms during this time.

If you can't do what you need to, try again later. We're very sorry if you are affected by this essential work. 

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Fair, inclusive, and accessible services commitment

Our commitment to providing fair, inclusive, and accessible services to residents, based on your individual needs and personal circumstances. The policy affects tenants and leaseholders.

The aim of the commitment is to ensure that all residents receive services that are fair, inclusive, and accessible, tailored to their specific needs and circumstances. This includes providing flexible services to accommodate individual needs, especially for those with mental or physical health conditions or communication needs.

The policy was created in collaboration with residents, various services across Islington Council, partnership services, Islington Tenant Management Organisations, registered housing providers, and the voluntary and community sector.

Read the fair, inclusive and accessible services commitment (PDF)