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Christmas and new year opening times and services

Find out our opening times and service changes over Christmas and New Year holidays. This includes changes to bin collection days, parking and customer contact centre opening hours.

Islington Town Hall will be closed from Thursday 2 to Monday 6 January 2025 for planned maintenance. Registrar services will be reopen on Monday 6 January 2025.

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Safer Hillrise

We are taking actions alongside the community, the police, and other partners to tackle violence in Hillrise.

Using funding from the Violence Reduction Unit, we are delivering a project aimed at making people who live, work, or study in Hillrise, in the north of the borough, feel safer. The Community Safety team are coordinating the project, working alongside the police, voluntary groups and local community groups. The project includes young people, teachers, parents, local residents and businesses, and Islington Council staff.

The activities have so far included:

  • Regular meetings with Hillrise Safer Neighbourhood Team and Islington Council’s Community Safety Team to tackle crime and antisocial behaviour
  • Community Engagement events:
    • In July, we ran a community engagement stall in Elthorne Park, where we gave away personal alarms, crime prevention resources, and Islington Council community safety tote bags
    • We attended Caxton House Hillrise summer festival and gave out free personal alarms, bags and leaflets
    • In October, we hosted a ‘Coffee and Cake’ morning at New Orleans Community Centre to promote the Safer Hillrise project
  • Street Doctors - a programme run by healthcare staff to teach young people how to give emergency first aid. Street Doctors have provided First aid training for several groups of local young people.
  • Bike maintenance and mentoring courses
    • Six bike maintenance sessions have been delivered by YES Outdoors at Hornsey Lane Community Centre
    • 12 young people have been taught skills around bicycle repair and been given a bicycle to keep upon completion of the last session
    • 14 students from Highgate Hill school will be enrolled onto a City and Guilds course where they’ll be able to qualify as bike mechanics
    • 30 volunteers have been recruited from three schools and two youth centres in the area, including City of London Academy Highgate Hill. Volunteers are taking part in a mentoring programme where they receive training on safeguarding and trauma-informed practices
  • Installing Bleed Control Kits in Hillrise
  • Asking more local businesses to become Safe Havens
  • The Ben Kinsella Trust delivering the Choices and Consequences workshop to schools. This has been proven to change values and attitudes in relation to knife carrying. Local schools have attended the trust’s exhibition in Finsbury Library, which powerfully communicates the impact that knife crime has on communities, empowering young people to keep themselves safe and take action to tackle knife crime. The trust has developed a training programme on ‘Knife crime awareness, safeguarding and how to deliver anti-knife crime lessons’ for teachers. They are working with Islington’s Targeted Youth Support to offer anti-knife crime education programmes to individuals who are at risk of carrying or being involved in knife crime.
  • 28 parents and carers attended online workshops on ‘Exploitation, Gangs and Knife Crime Awareness’ during September and October. The workshop covered how stress affects the brain development of young people and how to build resilience within the family and community.

For more information please contact CommunitySafety@islington.gov.uk

Safe Havens 

Safe Havens locations in Hillrise:

  • Hornsey Road: World Organic and Whole Foods, Grill and Shake, Perfect Pizza, Hornsey Road Post Office
  • Ashley Road: St Mary’s Church Hornsey Rise
  • St John’s Way: Caxton House Community Centre
  • Hazelville Road: Shop on the hill, Rewild Flowers, Islington Boxing Club, Hornsey Lane Estate Community Centre
  • Hornsey Rise: BP Garage
  • Cressida Road: Embrace Vegan Café
  • Dresden Road: Becky’s convenience store
  • Crouch Hill: Brickworks Community Centre, Cape Adventure Playground

More information about the Safe Haven scheme.

Bleed Control Cabinets

Islington Council have installed five bleed control cabinets in Hillrise. There are many ways for a catastrophic bleed to occur, such as from a car accident or a work related in jury. The Bleed Control Cabinets contain special dressings and bandages, which have been designed to seal wounds and control serious bleeding, as well as basic instructions which could be used to save a life whilst an ambulance is on its way. The vital few minutes after an injury or wound occurs are often critical in preventing death in the cases of severe bleeding.

Any member of the public can access the cabinets, 24/7, by calling 999 and obtaining a code from the emergency call handler. The cabinet contains a bleed control kit which has potentially life-saving equipment inside, including a tourniquet, gauze and chest seal. Watch this video on how to use the kit.

We have distributed 70 bleed control kits to community leaders and residents in the ward who are often first on the scene after serious violence.

The locations of the Bleed Control Cabinets are:

  • New Orleans Hall
  • Hornsey Lane Estate
  • Estate Services North at 133 St John's Way
  • Brickworks Community Centre
  • Islington Boxing Club, next to Elthorne Park

If you have any questions or are concerned about crime or antisocial behaviour in your area, please contact CommunitySafety@islington.gov.uk.

Reporting crime and anti-social behaviour

Police online telephone reporting lines

Criminal behaviour should always be reported to the police. This includes drug dealing, hate crime, and any incident that involves threats, violence, harassment and noise from possible domestic abuse. You can report non-emergency criminal behaviour online or call 101. Always call 999 in an emergency or there is a threat to life.

Fearless and Crimestoppers

Fearless is the youth branch of Crimestoppers; it is a service that allows you to pass on information about crime 100% anonymously. This means you don't have to give any personal details. Watch this video to find out more about Fearless. Visit the Fearless website to report crime 100% anonymously.

Please contact CommunitySafety@islington.gov.uk if you would like to receive free Fearless resources.

Anti-social behaviour or noise reporting

Find out how to report anti-social behaviour or noise. 

Children’s Services

If you are worried about a child or young person, phone 020 7527 7400 at any time or email csctreferrals@islington.gov.uk. Always dial 999 in an emergency.

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