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Cookies

Our site uses cookies to make this site work better for you and for us.

Some of our cookies are essential, and parts of the site won't work without them. These cookies are set when you submit a form, login to My eAccount or use the interactive maps, for example.

We also use some non-essential cookies to anonymously track visitors. This helps us understand better how people use our site, so that we can improve it. 

Managing your cookies

You can decide which kinds of cookies you would like to accept or block on our site by clicking the 'C' icon at the bottom of the screen.

You can also use your web browser to delete or block cookies, clear all cookies when you close the browser and open a 'private browsing'/'incognito' session, which allows you to browse the internet without storing local data.

Where to find information about controlling cookies in your browser

Cookies used on this website

My Islington council tax account (account.islington.gov.uk)

These cookies are necessary for technical reasons to provide you with our services, and to enable our products to operate. Because these cookies are necessary, you cannot refuse them without affecting how this account works. You can block or delete them by changing browser settings, but keep in mind that this may limit the functionality of our services. 

Name Expires Purpose
localtime At end of session  Picked up server side to calculate local time from UTC time.
PHPSESSID  40 mins Session id
APP_LANG  24 hours  Eg en 
Language used to view site 
_lastlogin  At end of session  unix timestamp 
SimpleSAMLSessionID At end of session  Simple saml is the library used for oauth 3rd party authentication 

My eAccount (myeaccount.islington.gov.uk)

Name Expires
Purpose

ASP.Net_SessionId

When you close your browser

Allows us to present information to you about your council records and store new information that you submit

ASPSESSIONIDXXXXXXXX

ASPXAUTH

__RequestVerificationToken

_lgn_cscv2

One year

Used for the web chat feature

Online payments and online forms (islington.gov.uk)

Name
Expires
Purpose

Eforms_return1

When you close your browser

Used to pass information from one screen to another and then to store the information in our backend systems.

Eforms_return

Anite_eforms_session

Anite_eforms_session_hash

Anite_eforms_session_mode

Eform options

Eform LIMIT TEST

_ZopeId

ASP.NET_SessionId

{*}-CurrentCycle

Interactive maps and Your area

Name Expires Purpose

GISAPPPUB.islington.gov.uk

When you close your browser

Used to pass information from one screen to another.

ASPSESSIONIDXXXXXXXX


Search

Name Expires Purpose

searchtab

One month

Used to track which search tab you are using (webpages or documents).


Preferences

Name Expires
Purpose

Announcements_<id>

One year

Used to track when a user closes an announcement, to prevent it showing again

hideCookieBanner One year Used to record whether the user has recorded cookie preferences. 
 CookieControl 90 days Used to record whether the user has accepted cookies related to analytics and preferences. 

Google Analytics

We use Google Analytics software to collect information about how you use our site. We do this to help make sure the site is meeting the needs of its users and to help us make improvements, for example improving site search.

Google Analytics stores information about:

  • the pages you visit
  • how long you spend on each page
  • how you got to the site
  • what you click on while you’re visiting the site

We don’t collect or store your personal information (for example your name or address) so this information can’t be used to identify who you are.

We don’t allow Google to use or share our analytics data.

The following cookies are set by Google Analytics on www.islington.gov.uk and many of our other subdomains and web systems.

To opt out of being tracked by Google Analytics across all websites visit Google Analytics opt-out tools

Name
Expires
Purpose

_ga

2 years

These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help make improvements. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come from, the pages visited and whether have used My eAccount, our customer portal.

 _gid

24 hours

 _gat

10 minutes

_utma

2 years

_utmb

30 minutes

_utmc

When you close your browser

_utmz

6 months

_utmv

2 years

Other analytics tools

We use also Sitecore and Sitecore Analytics to help collect information about how you use our site. This data is collected and stored anonymously.

Name
Expires
Purpose

SC_ANALYTICS_GLOBAL_COOKIE

10 years

Sitecore analytics cookie 

nmstat

3 years

Siteimprove analytics cookie

Microsoft Clarity

This session cookie helps Microsoft Clarity determine if a visitor’s data should be included in generating heatmaps and funnels - these show us how you use our webpages. For more information about Microsoft Clarity’s cookies, visit the Microsoft website.

YouTube

We use YouTube to provide videos on some pages of the site. YouTube sets cookies when you visit one of these pages.

Name
Expires
Purpose

_use_hitbox

When you close your browser

This is a randomly generated number that identifies your browser

VISITOR_INFO1_LIVE

9 months

Lets YouTube count the views of embedded YouTube videos

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Data protection: We will handle your personal information in line with the Data Protection Act 1998 and in accordance with the council’s Fair Processing Notice.