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Some online services unavailable on Saturday 23 November and Monday 25 November

Due to essential maintenance some of our online services will be unavailable over the next few days.

  • On Saturday 23 November between 9am–5pm you will be unable to view your council tax, council tax support and housing benefits accounts or documents while we upgrade our systems.
  • On Monday 25 November between 6–11pm our online parking services will be unavailable. During this time, you won’t be able to review or pay for parking tickets or buy parking permits or visitor vouchers.

We are sorry for any inconvenience while we carry out these necessary works.

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Improvement works

Search for major improvement works taking place on your estate or block:

Search for major works on your block 

This cyclical works team look at any work that may need to be carried out to council owned estates and blocks every seven to ten years. This work could include repairs or replacements of roofs, windows, brickwork and external and communal decorations.

The council’s major works programme to subject to change, either by the addition or omission of works and/or a change in timescales. The major works information on this webpage is for guidance only and is not exhaustive. Please contact Home Ownership Services if you have a query. 

Tenants pay for these works as a part of their rent. Leaseholders are likely to incur a charge for these works that can be paid off in instalments.

What information is provided about each block?

  • What works are being carried out
  • Who the constructors are
  • Start date and estimated completion date
  • Contact information
  • Information about meetings related to the works

We are committed to ensuring our residents are safe. You can find out more information about fire safety in Islington here.

Do you have a complaint about works currently taking place on site?

Please contact your Customer Care Officer. You can find their contact details in the monthly newsletter issued to residents and available to view under the newsletter tab of your block on the improvement works search. They will investigate your complaint and keep you informed. Where problems or disputes have not been resolved or if you are not happy with the outcome at any stage, the council has a formal complaints process.

Contact the Improvement Works team

You can contact the team by phone 020 7527 7468or by email.

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Data protection: We will handle your personal information in line with the Data Protection Act 1998 and in accordance with the council’s Fair Processing Notice.