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Some online services unavailable on Saturday 23 November and Monday 25 November

Due to essential maintenance some of our online services will be unavailable over the next few days.

  • On Saturday 23 November between 9am–5pm you will be unable to view your council tax, council tax support and housing benefits accounts or documents while we upgrade our systems.
  • On Monday 25 November between 6–11pm our online parking services will be unavailable. During this time, you won’t be able to review or pay for parking tickets or buy parking permits or visitor vouchers.

We are sorry for any inconvenience while we carry out these necessary works.

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Disabled facility grants

If you have a disability and need facilities or adaptations to your home, you may be eligible for a disabled facilities grant (DFG).

Adaptations can include level access showers, stair-lifts, provision of ramps, adaptations for people with sight, speech and hearing impairments or with a mental disorder or impairment.

Who is eligible

An owner or private tenant can apply for a disabled facilities grant if they themselves have a disability or if they have a disabled person living with them.

How to apply

Call the Information and Access team on 020 7527 2299. Your home will need to be assessed by an Occupational Therapist to determine what adaptations may be needed.

Find out about the process and if you qualify

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Data protection: We will handle your personal information in line with the Data Protection Act 1998 and in accordance with the council’s Fair Processing Notice.