We aim to provide all our tenants with a high quality property that they can be proud of.
Your home:
- will be cleared of any rubbish and other items left by the previous tenant
- will be clean and free from damp or infestation
- will contain a welcome box containing essential items
- a housing health and safety assessment will have been carried out and fixtures or fittings that could pose a risk removed
- always change the locks and make sure that all windows and doors are sound, safe and in good working order (we will only replace them if they are beyond repair) and, where appropriate, provide a safe means of escape during an emergency
- the central heating throughout the property will be working and we will provide you with the relevant gas and electricity safety certificates
The kitchen:
- we will leave space for a cooker with sockets, a fridge freezer, and where feasible a washing machine with plumbing – these will be slightly oversized spaces to fit the majority of modern appliances
- gas and/or electricity fittings will be provided in the cooker space
- a washable floor covering in good condition
- kitchen units and work surfaces will be clean and in good condition
- stopcock will be checked and labelled.
The bathroom:
- will have a toilet, bath or shower and sink that is clean and functional
- ensure that all pipes including waste pipes are sound, securely fixed and supported
Repairs for new tenants
For the first eight weeks of a new tenancy, tenants should contact their Area Housing Office for any repair queries.
Please note:
Any areas of the property that are not readily identifiable as living rooms, bedrooms, halls landings, staircases, kitchens or bathrooms (such as loft and attic areas, basements, coal bunkers, air raid shelters) should not be used as living accommodation or sleeping accommodation and may not be suitable for the storage of goods. We will not accept responsibility for any goods damaged if stored in such spaces. If you are in any doubt please contact your area housing office for further advice.
For information about your rights and responsibilities, please see our tenancy conditions page.
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Tenancy conditions
If you are a new Islington council tenant, you may have an introductory tenancy. Your rights and responsibilities as a secure tenant or introductory tenant are set out in your Conditions of Tenancy
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Pay your rent now
Have your rent account number and payment card ready.
Related information
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Parking permits
Most people who live in Islington can apply for a parking permit. Anyone can apply to rent an estate parking space, including non-Islington residents
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Home contents insurance
The council does not insure your belongings - it is the responsibility of council tenants and leaseholders to take out a home contents insurance policy in case of fire, theft, flood or vandalism.
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Rent
If you are an Islington tenant, you can set up a direct debit, standing order, or make a payment directly
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Home safety
Advice and information on keeping safe and warm in your home