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Some online services unavailable on Saturday 23 November and Monday 25 November

Due to essential maintenance some of our online services will be unavailable over the next few days.

  • On Saturday 23 November between 9am–5pm you will be unable to view your council tax, council tax support and housing benefits accounts or documents while we upgrade our systems.
  • On Monday 25 November between 6–11pm our online parking services will be unavailable. During this time, you won’t be able to review or pay for parking tickets or buy parking permits or visitor vouchers.

We are sorry for any inconvenience while we carry out these necessary works.

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Paying on time

It is really important that you pay your council tax on time. If you pay late then you will be sent a reminder letter. If you continue to pay late then you will lose your right to pay in instalments.  

Please remember that depending on your payment method it can take several days for the money to reach us.

If you pay late then you will be sent a reminder letter. If you continue to pay late then you will lose your right to pay in instalments.

If you want to make sure that the money gets to us on time each month then you may wish to consider setting up a Direct Debit. You can then choose one of four dates for your payments to go out on each month.

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Data protection: We will handle your personal information in line with the Data Protection Act 1998 and in accordance with the council’s Fair Processing Notice.