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Some online services unavailable on Saturday 23 November and Monday 25 November

Due to essential maintenance some of our online services will be unavailable over the next few days.

  • On Saturday 23 November between 9am–5pm you will be unable to view your council tax, council tax support and housing benefits accounts or documents while we upgrade our systems.
  • On Monday 25 November between 6–11pm our online parking services will be unavailable. During this time, you won’t be able to review or pay for parking tickets or buy parking permits or visitor vouchers.

We are sorry for any inconvenience while we carry out these necessary works.

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Apply for a refund

If you have overpaid your council tax then you can get a refund

If you have overpaid your council tax because you are moving or have moved then you can get a refund for the amount you have overpaid. 

If you're not sure if you are owed anything, check your final bill. Your bill will show that you owe a negative amount. You will see a '-' sign in front of the 'amount owed' box.

View your final bill in My Islington if you are signed up to paperless billing. If you are not signed up to paperless billing, your bill will be sent to you in the post.

You need to login or register to My Islington in order to apply for a refund. This is to ensure we can contact you if we require further information on your application.

Apply for a refund

Make sure you have your council tax account number ready. You can find this on your bill or other council tax letter.

If your council tax account is in joint names but you want the refund to go to only one person on the account, we can refund to one person with the written agreement of all the named account holders. We will ask for this information from you if we need it. 

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Data protection: We will handle your personal information in line with the Data Protection Act 1998 and in accordance with the council’s Fair Processing Notice.