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Some online services unavailable on Saturday 23 November and Monday 25 November

Due to essential maintenance some of our online services will be unavailable over the next few days.

  • On Saturday 23 November between 9am–5pm you will be unable to view your council tax, council tax support and housing benefits accounts or documents while we upgrade our systems.
  • On Monday 25 November between 6–11pm our online parking services will be unavailable. During this time, you won’t be able to review or pay for parking tickets or buy parking permits or visitor vouchers.

We are sorry for any inconvenience while we carry out these necessary works.

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Tenant management organisations

Information about Islington council's tenant management associations

A tenant management organisation (TMO) enables tenants and leaseholders living in a particular area or estate to manage the services provided to their homes. We continue to own the property and tenants keep their secure tenancy.

TMOs have a contract with the council that’s called the management agreement. It sets out which services the TMO will manage and which we will manage. The TMO is paid annual management and maintenance allowances to carry out their delegated management duties.

TMO’s are run through a committee or board, elected by members, that oversees the management of their homes. They usually employ their own staff to carry out the functions taken over from the council.

They can choose how much or how little responsibility they wish to take over from the council. Some TMOs decide to take on most of the day-to-day housing management of their area, whilst others concentrate on a few specific functions.

The following are examples of council functions that TMOs may take over:

  • Day-to-day repairs and maintenance
  • Cleaning and caretaking
  • Grounds maintenance
  • Collecting rents and chasing arrears
  • Dealing with breaches of tenancy and neighbour disputes 

To contact a TMO directly and for information about setting up your own, visit the TMO contact details page.

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Data protection: We will handle your personal information in line with the Data Protection Act 1998 and in accordance with the council’s Fair Processing Notice.