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Some online services unavailable on Saturday 23 November and Monday 25 November

Due to essential maintenance some of our online services will be unavailable over the next few days.

  • On Saturday 23 November between 9am–5pm you will be unable to view your council tax, council tax support and housing benefits accounts or documents while we upgrade our systems.
  • On Monday 25 November between 6–11pm our online parking services will be unavailable. During this time, you won’t be able to review or pay for parking tickets or buy parking permits or visitor vouchers.

We are sorry for any inconvenience while we carry out these necessary works.

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Leaving the scheme

If you need to move from your hosted living, here's how to find and get help for renting a new home.

We encourage hosts and guests to try to sustain the hosting arrangement for as long as possible.

What to do if hosting will end

Both the sponsor and the Ukrainian national need to tell the council when the end date of the hosting arrangement will be, at least two months in advance. To let us know, email the Refugee and Migrant service at resettlement@islington.gov.uk.

For Ukrainian nationals

You do not need to stay with your host and can move out to another property or ask for help from council services.

If you cannot continue living with your sponsor, your sponsor must give you a reasonable notice period of when they expect you to move out. Government guidance says that sponsors should give their guests at least two months' notice. The notice is so that you have enough time to find another place to live. 

If your hosting arrangement ends, we can help you find your own private rented accommodation if you were hosted on the Homes for Ukraine scheme.

Moving into private rented accommodation offers you the most choice in terms of cost, space, and any other requirements you may have and it will usually be the best option as a next step if you need to move off the scheme.

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Data protection: We will handle your personal information in line with the Data Protection Act 1998 and in accordance with the council’s Fair Processing Notice.