Our policies and procedures
Written protocols for delivering our functions and responsibilities.
Related information
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Freedom of Information
The Freedom of Information Act 2000 gives the public the general right of access to information all UK councils hold
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Fees and exemptions
Find out more about exemptions and possible fees.
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Complaints and feedback
We aim to provide a good service to everyone, but things can go wrong. If this happens, we want to know about it so that we can put it right.
Useful documents
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March 23 Corporate Complaints Policy
(pdf, 168 KB)
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Access to Information Policy version 5
(pdf, 331 KB)
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Appropriate Policy Document
(pdf, 375 KB)
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Data Breach Policy version 20
(pdf, 426 KB)
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Information Governance Policy Framework version 2
(pdf, 490 KB)
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Data Protection Policy v2.0
(pdf, 169 KB)
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Retention Schedule 2024
(csv, 134 KB)